Mother Lode Answering Service
VOICE MAIL SERVICES
Mother Lode Answering Service
State-of-the-Art Voice Mail Solutions with Live Operator Support
Combine 24/7 live answering services with interactive voicemail for a completely custom call handling solution. Take 24/7 live answering service to the next level by combining it with a comprehensive voicemail system that’s tailored to meet callers’ expectations while also meeting business needs.
Increased Productivity
If an in-house team hasn’t been appointed to manage voicemail messaging, essential responsibilities may fall upon the small business owner or an already overburdened middle manager. When individuals are compelled to take on additional tasks outside their job description, it can negatively impact productivity. Your top performers are being diverted from areas where they could truly excel. While addressing voicemail messages is vital for your business, it’s far more effective to have the trained professionals at Mother Lode Answering Service fulfill those requirements. Otherwise, your productivity may decline, leading to talented employees feeling overwhelmed and becoming disengaged from their work.
Lower Costs & Overhead
You may assume that employing an in-house individual or team to manage voicemail messages is a sensible solution. While that may be true, a closer examination reveals it’s likely not the best choice. Hiring in-house brings fixed costs and escalated overhead. Even during the off-season, slow months, and holidays, that professional must still receive their fixed salary.
By outsourcing your essential voicemail messaging, you can avoid worrying about additional fixed costs or burdening your overhead. Mother Lode Answering Service provides voicemail services that are flexible and customized to suit your requirements. We’re available when you need us, and ready to step back when you don’t, all without increasing your overhead.
Increased Convenience
Our voicemail systems are crafted to ensure convenience not only for callers but also for our clients. Transferring calls between different departments is seamless, streamlining messaging procedures and enhancing efficiency. Our systems are tailored to deliver business voicemails to the devices of our clients' choice. The ability to access messages quickly allows them to better retain scheduled meetings and other essential business functions, keeping them well-informed and up-to-date.
We provide clients with a hassle-free way to modify voicemail messages and workflows through our free online portal, Client Web Access. There's no necessity for administrative assistance or in-house receptionist support to adjust, optimize, or implement changes within our messaging system.
100% U.S. Based
No Overseas Call Centers
Our Customer Service Professionals are all U.S. based.
Volume Discount
Your Rate Decreases As Usage Increases
You are always billed at the lowest rate possible – automatically.
True 24/7/365 Service
No Hidden Fees For 24/7 Coverage
No additional charges for after-hours, weekend, and holiday service.
One Second Billing
True One Second Billing
No rounding up to the nearest minute – pay only for what you use.
Ready to Elevate Your Customer Service?
Contact Mother Lode Answering Service today to start your risk-free, one-week trial. Let us handle your calls, so you can focus on growing your business.
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Mother Lode Answering Service
How Our Voicemail Services Work
Our Voicemail Services are crafted to ensure a seamless and user-friendly experience. The majority of accounts using our Voicemail Service benefit from our exclusive interactive voicemail system, which picks up calls on the very first ring. When a call is answered, the caller hears a recorded announcement that guides them through several options. Among the most sought-after choices is the ability to connect the caller with one of our skilled Live Operators. Additional options include leaving a message in a voicemail box or being transferred to a specific extension or number.
If callers leave a message in a voicemail box, that mailbox can send an email containing a .wav file of the recorded message. Alternatively, the system can also be configured to call or page you with notifications for each new message.
When setting up our Voicemail Services alongside our live answering solutions, you have access to a diverse range of tailored options. If you feel that having a live person respond to your calls isn’t the right fit for you or if you appreciate the idea of integrating voicemail with live answering, Mother Lode Answering Service Voicemail Services is here to cater to your distinctive requirements.
Mother Lode Answering Service
How Our Voicemail Services Work.
Our Voicemail Services are designed to utilize a simple and straightforward process.
Many accounts using our Voicemail Service benefit from our exclusive interactive voicemail system, which answers calls on the first ring. Upon connection, callers receive an announcement that presents them with several options. A favored option is the ability to transfer to one of our skilled Live Operators. Additional choices include leaving a message in a mailbox or being directed to a specific extension or number.
If callers are routed to a messaging mailbox, they can receive an email containing a .wav file of the voicemail recording. Alternatively, the system can be configured to notify via call or page for each new message received. When setting up our voicemail services in conjunction with our live answering services, a range of tailored options are available. Whether you prefer having a live person handle your calls or envision combining voicemail with live answering, Mother Lode Answering Service Voicemail Services is designed to meet your distinct requirements.
What else can our Voicemail Services do?
We offer a Voicemail Service that is personalized to our clients’ business needs and their callers’ expectations. We offer clients the ability to change their voicemail messages and workflows quickly and easily via our complimentary online web portal, Client Web Access. There’s no need for administrative involvement or in-house receptionist support to tweak, optimize, or make changes in our messaging system.
Our voicemail systems are designed to make it not only convenient for the customer but convenient for our clients, too.
Our voicemail systems are designed to make it not only convenient for the customer but convenient for our clients, too.
- It’s easy to transfer calls to and from different departments, making messaging procedures easier and more efficient.
- Our systems are designed to send business voicemails to whatever devices our clients prefer. Being able to listen to messages quickly enables them to remember scheduled meetings and other important business-related functions better, keeping them informed and up-to-date.
Mother Lode Answering Service Voicemail Services are an excellent alternative to email or fax systems for business communication. Everyone can benefit from convenient, straightforward, and tailored voicemail services – callers, employees, and business owners.
It’s an excellent tool for improving business reputation and customer satisfaction rates.
Mother Lode Answering Service
We’ve been in the customer service and support industry for more than twenty years.
Our dedicated and proficient customer service representatives have been recognized for their outstanding excellence in the support sphere by the Tampa Business Journal and the Tampa Bay Times. Mother Lode Answering Service has also been recognized as a certified Best Place to Work. Why? Because we understand how to make people feel important, valued, and heard. Our unique perspective on the user experience enables us to provide clients with an excellent live answer and voicemail system integration that is designed to exceed customer expectations.
If you don’t think having a live person answer your phones is the right choice for you, Mother Lode Answering Service Voicemail Services is the solution for your unique needs.